Apple products are made with a variety of materials, and each product might have specific cleaning requirements which vary by the part you're cleaning. To get started, here are some tips that apply to all products:
- Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, and similar items that might cause damage.
- Unplug all external power sources, devices, and cables.
- Keep liquids away from the product.
- Don't get moisture into any openings.
- Don't use aerosol sprays, solvents, or abrasives.
- Don't spray cleaners directly onto the item.
- How to Clean Mac device with a MacFly Pro. Fortunately, there are specialized apps dedicated to cleaning your device’s hard drive, and one such application is MacFly Pro. The MacFly Pro consists of three modules: Smart Assistant, CleanUp and Tools, and each of them plays its own role in cleaning Mac’s hard drive. All the three modules can perform background scanning.
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- Cleaning your monitor while it’s on and the pixels are all fired up could damage your screen or potentially give you an unpleasant electrical jolt. So turn it off! Step 2: Wipe Monitor with Cloth.
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If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar (available only in some countries and regions).
For more detailed instructions, select your Apple product:
Notebook computers
Learn how to clean your Mac notebook computer.
MacBook, MacBook Pro, and MacBook Air
When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.
MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID (power button) on these computers the same way you would clean the display. Shut down your Mac and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the Touch Bar and Touch ID.
MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010): The bottom case of these computers uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.
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Desktop computers
Learn how to clean your Mac desktop computer.
Mac Pro, Mac mini, and iMac
First, shut down your Mac and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the display on your iMac, dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—with water only, and then wipe the screen.
Don't clean the screen of your iMac with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.
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Displays
First, disconnect the display from power, from its connection to a computer, and from any external devices. Then use the cloth that came with your display or another soft, dry cloth to wipe dust from the screen.
If additional cleaning of the display panel or case is required, use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display.
Don't clean the screen of your display with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.
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Peripherals
Apple wireless or USB keyboards, mice, and trackpads
First, power off the device. If your device uses removable batteries, remove the batteries. (If your device is wired, simply unplug it from your computer.)
Next, clean the outside of your device with a lint-free cloth lightly moistened with water. Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.
If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window.
iPhone cases
iPhone case—silicone
To clean your silicone iPhone case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the iPhone case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPhone case.
iPhone case—leather
The leather iPhone case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.
Cleaning the leather might affect its color. If you choose to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to gently clean the iPhone case. You can also use a mild cleaner along with a dry clean cloth. Leather cleaners and conditioners can change the color of leather.
Keep your iPhone case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.
iPhone case—clear
To clean your clear iPhone case, remove your iPhone from the case. Use a soft, dry, lint-free cloth to wipe the outside and inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.
iPhone Smart Battery Case
To clean your Smart Battery Case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.
When cleaning the internal Lightning connector, use a soft, dry, lint-free cloth, and don’t use liquids or cleaning products.
Learn how to clean your iPhone.
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iPad accessories
Apple Pencil
To clean your Apple Pencil, use a soft, slightly damp, lint-free cloth. With the damp cloth, wipe your Apple Pencil from the tip end—but not the tip itself—toward the other end of your Apple Pencil. Don’t allow moisture to get inside the seam between the tip and the body of your Apple Pencil.
iPad Smart Keyboard, Smart Keyboard Folio, Smart Cover, and Smart Case—polyurethane
To clean your polyurethane Smart Keyboard, Smart Keyboard Folio, Smart Cover, or Smart Case, first remove it from the iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front and the inside with a soft, lint-free cloth.
Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean this product.
iPad Smart Cover and Smart Case—leather
The iPad leather cover/case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.
Cleaning the leather might affect its color. If you choose to clean the leather, first remove the cover/case from your iPad. Use a clean cloth with warm water and mild hand soap to gently clean the leather. Wipe the outside and the inside with a soft, lint-free cloth to remove any dirt. You can also use a mild cleaner along with a dry clean cloth. Mild cleaners or conditioners might help remove some stains but might also change the color of the leather.
Keep your iPad leather cover/case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.
iPad Silicone Case
To clean your iPad Silicone Case, remove your iPad from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPad case.
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iPad
Handle your iPad with care to maintain its appearance. If you're concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Can't download applications on mac. Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.
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iPod
iPod touch
To clean iPod touch, unplug all cables and turn off iPod touch (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.
iPod classic
To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.
iPod nano
To clean iPod nano, unplug all cables, turn iPod nano off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod nano.
Hp utility mac download. On iPod nano 6th generation, which has no hold switch, you need to press only the Sleep/Wake button to turn the device off before cleaning.
iPod shuffle
To clean iPod shuffle, unplug all cables, turn it off (slide the switch to OFF), and use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod shuffle.
iPod mini
To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.
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Learn more
- Learn how to disinfect the Apple internal or external keyboard, trackpad, and mouse.
- For more information on cleaning, handling, and working with your Apple Product, please refer to the User Guide that came with your product or download a copy.
So you are trying to wake your Mac from sleep and it just wouldn’t. All you see is black screen on your MacBook Pro no matter what keys you are pressing. Below you’ll find a couple of solutions (mostly based on users’ cases) to bring you Mac back to the light.
Reasons your Mac screen goes black:
- 3rd party apps that expand the screen
- Recently upgraded operating system
- Corrupted display and energy settings
- Cables not connected
Easy fixes for Macbook black screen
1. Adjust your display’s brightness
It’s possible you had accidentally pressed the brightness keys on the keyboard so your screen dimmed down. Could it be your cat stepping on keys? Use F1 and F2 buttons to light black screen on your Mac.
2. Check if the Power is on
Examine your charger cable is intact and if your Mac is charging. Is the green light on? To rule out the power issues, check if your Mac produces any noise — from the hard drive or fans. If you still see black screen on Mac, read on.
3. Disconnect all peripherals
Remove all external devices like printers or external drives. These devices may start their own dialogues which could interfere with your display settings.
More solutions if your MacBook Pro won’t turn on
Force restart your Mac
In most cases forcing your Mac to restart helps to fix it if your Mac won’t boot. The variance of this issue is your Mac not waking up after sleep. Try to open and close MacBook lid and press a few keys on a keyboard. It might help, but if it doesn’t in no way you should panic — first let’s perform a quick force restart.
1. Hold down the Power key for about 6 seconds.
2. Wait for your Mac to shut down and press the Power key again.
2. Wait for your Mac to shut down and press the Power key again.
Reset your Mac’s NVRAM settings
NVRAM stands for non-volatile RAM and is basically a functionality that stores in memory settings for display, speakers, primary startup disk etc. Everything even remotely connected with boot process (like your MacBook won’t turning on) can be set back to factory settings during the NVRAM reset.
To flush NVRAM settings:
- Shut your Mac down.
- Press the Power key.
- Wait for your Mac to start loading.
- When you hear a startup sound, hold down Cmd + Option + P + R.
- Keep pressing the keys until you hear a second startup sound
Do basic Mac maintenance: disk permissions and Login Items
Did resetting NVRAM make the trick? Now, that your display is back to the light, you should be able to do a bit of maintenance under the hood of your Mac. In many reported cases, removing old cache files and broken login items helped to prevent the “black screen” problem. Oftentimes, the reason for your Macbook black screen problem is broken disk permissions not allowing your Mac to boot normally. A good solution for this is to use the app called CleanMyMac on your machine and run Repair Disk Permissions command.
- Download the app (it’s free to download)
- Install it and go to Maintenance module
- Tick Repair Disk Permissions and click Run
From my experience, it’s the easiest way to optimize hardly-accessible parts of your Mac.
Another possible culprit — the corrupted Login Items. Truth is, some apps like antivirus software would inadvertently sneak into the list of your startup programs; if something goes wrong with the app, it will then affect your Mac’s booting. So, it makes sense that you check your Login Items list and uninstall the unwanted app — both too can be done with CleanMyMac’s free version.
Zap your Mac’s SMC settings
SMC is System Management Controller. What it controls is temperature, lights, keyboard, fans, and many other side-processes. According to Mac support forums, resetting SMC helps in 90% of the cases when your Mac’s screen goes black. To perform this trick follow the tips below.
For a MacBook with a non-removable battery:
- Shut your Mac down.
- Connect your Mac to a power outlet.
- While your Mac is still shut, Press Shift + Option + Control and Power key at the same time.
- Let go of the keys and boot your Mac again.
For a Desktop Mac: iMac, iMac Pro:
- Unplug the power cable.
- Wait for about 15 seconds.
- Plug your Mac back in and leave it for about 5 seconds.
- Start your Mac in a normal fashion.
Enter your password — a surprising trick that works
Though it looks counter-intuitive you may try this solution when your Mac screen goes black. Still with your Mac’s black screen on startup, enter the password — as if you would do normally. Now press the Return key. Lots of users have reported that this option helped to bring their Macs to life.
A variance of this trick has been found on many Mac forums. Once again it implies that you press the keys on your Mac in a “blind” mode, hoping that it will light up.
- Press the Power key — just once to summon the restart dialogue.
- Press S key to send your Mac to sleep.
- Press and hold the Power key to perform a forced shut down.
- Wait for about 15 secs and start your Mac as usual.
Free System Cleaner For Mac
MacBook asking you to reset password on bootup?
It may happen that your Mac became unresponsive and asks you to reset password. However, after following all the on-screen instructions and changing your password, nothing happens — you still see the black screen. Don't worry, there is an easy fix.
When the screen is black, shine the light behind the display through the Apple. This will help you see the login icon and put the cursor in the correct place. Then just login and the screen will come back.
The last-ditch solution to MacBook black screen
Re-install the macOS
The lion’s share of issues we deal with on our computers are software-related. MacBook display not working is not an exception. So it makes sense that you update all your apps to their latest versions including the macOS.
Here is the guide on how to quickly re-install the macOS:
For macOS Sierra
For macOS High Sierra
For macOS Mojave
For macOS Sierra
For macOS High Sierra
For macOS Mojave
If all of the above didn’t work, let go of it and take your Mac over to the service — you’ve done all you could. We hope this article was fun and helpful — feel free to share.